This app is available only on the App Store for iPhone, iPad, and Apple TV. DescriptionStream Japan's most popular anime with Crunchyroll. Watch new shows like Boruto: Naruto Next Generations, The Ancient Magus' Bride, and Dragon Ball Super, plus favorites like Attack on Titan, Cowboy Bebop, JoJo's Bizarre Adventure, and hundreds more! Plus, watching Crunchyroll's licensed content supports the creators who work to bring you awesome anime every week (Show availability varies by region). Whatâs NewRatings and Reviews
184.1K Ratings
Lots of issues.The business has to support itself, therefore it needs ads, nothing you can do about it, need to pay there employees and the anime that they give to us. Completely fine with that, you donât see Netflix doing that. But. Unless you are a paid member, the app is like a last resolution. I have been using Crunchyroll for 6 years now. The ads donât play. I click on the episode and the screen goes black! Unacceptable. You make money off of people watching your ads, yet they wonât play. The most disappointing part is that they donât, and havenât solved this issue. I have contacted support, and they donât do anything. âReloadâ canât do that with a black screen. Then they decided to disable the support outlet for no paid users. What am I supposed to do? This app doesn't work! And it hasnât worked for weeks! Iâm tired of this, and they are not fixing it and ignoring it! If I have to reload the app 20+ times, delete the app then reinstall it, contact support for them not to help me, go to comments to see if they can help, sign in and out of my account, delete some of my queues, then this app is not worth it to me if it doesnât work in the first place. I hate to give this review, but if this is going to help get the work out for me and the many other people that have this issue, then Iâm sorry. I really hope you can solve this issue. Once these bug have been solved, only then will I use your app again. A little tired of this issue being overlooked. Canât even contact supportI used to have a premium membership about a year ago and decided to renew. I wanted to buy the standard premium membership again but it says on the app that they will give me a 14 day free trial and charge me for the membership after the trial ends, not a problem, I was actually happy about this. The problem is that the trial doesnât even work. I check my iTunes subscriptions and it says that it is currently active but when I go into the app to watch a show, I still have to watch ads! Thatâs not even the worst part, whenever the ads start to load, I get a black loading screen, then it just freezes up and wonât do anything unless I force close out of the app. I canât even watch a video with ads!!! I tried to just buy the membership outright without the 14 day trial since I was going to pay for it anyway, but I canât get past the 14 day trial offer. Whenever you tap on the button to upgrade your account, it takes you to the 14 day free trial offer( which doesnât work no matter how many times I retry it) and it wonât let me bypass the offer so I can just buy the membership, itâs like they donât want my money! I tried contacting support on the âhelpâ section in the app, AND SURPRISE SURPRISE THE APP FREEZES WHEN YOU TRY TO GET TO THE âCONTACT USâ PART! I used to love watching my favorite anime on crunchyroll but I donât think Iâll ever be paying for this service again after spending hours just trying to buy a membership unsuccessfully. Useless unless you payI honestly wish I could give it less than 1 star. Iâve only been using the app for three days and I have given up. I understand that the app works fine if you pay for a subscription, however, developers should understand that not everyone can afford to pay a monthly fee just to watch anime. If theyâre going to offer a free alternative and make you watch ads to compensate, the least they could do is make sure the free version actually works- otherwise just donât offer it! Donât make people waste their time! The first day this app worked great- I donât care if I have to watch ads or even if the ads repeat. I understand itâs free so I donât mind it. However, yesterday, I started to notice that the app freezes whenever an ad is about to play- the screen goes black and thatâs it. There is nothing you can do but exit the app and restart it. Initially this only happened a few times, but now itâs to the point I canât even START watching an episode because it freezes. I can restart the app 12 times (which I have), and it does the exact same thing each time. Iâm done. Iâm done using this app, wasting my time and dealing with this frustration. And now, even if I could or wanted to, there is NO WAY Iâm ever going to give my money to Crunchyroll. If youâre going to give a free service and make it as crappy as possible just to get people to buy the subscription- don't even offer it to begin with. Itâs low, a cheap trick. Just donât. Information
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